Aricent Leaders in Convergent Networks - Aricent
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Quality Focus

Our Quality Focus

Building highly reliable software that meets customer requirements and expectations was always our top priority. To achieve this we adopted sound engineering practices in software development and continuously improved them. Today our definition of processes includes not only the engineering and project management processes but also the business processes. Our high maturity and high capability processes enable delivery of defect free software within the committed schedule. Our processes are supported by a number of engineering tools and automated systems.

Highlights of the Quality Management System

  • Our software development processes are designed to meet our client's diverse requirements such as mission critical applications or developing research-oriented technology solutions.

  • Our Quality Management System comply with ISO 9001: 2000, Software CMM Level 5 and People CMM Level 3. Our lifecycle procedures are based on IEEE standards and guidelines.

  • Our process database has a rich set of policy documents, procedures, guidelines, checklists, process lifecycle models, tools, information on projects, tips and lessons, best practices, training materials, project metrics and other assets of reusable value. This enables us to provide cost effective software to our customers.

  • Our quality processes are supported by many engineering tools and a workflow based integrated system that can be accessed from the intranet by all the members of the organization. This has helped us deploy knowledge management across distributed teams to compress development time frames.

  • We follow stringent quality assurance and quality control procedures and have got a comprehensive system of internal audits to ensure high performance software to our customers.

  • A participatory approach in process improvements, cross-functional teams to work on specific process improvement projects, rewards and recognition schemes are other highlights of our quality culture.

  • Dedicated teams- Software Engineering Process Group (SEPG), Software Quality Assurance Group, Process Automation Group and the Knowledge Management Group, support the software development processes and business processes. These groups ensure the institutionalization of the continuous improvement focus in the organization.


  • Our Quality Journey and its resultant Customer Benefits... Click here